Probably the issue here is that you haven’t used your Wallet for some time. If you don't visit the Circles garden interface for more than 90 days, a command will deactivate the CRC tokens’ issuing mechanism. We call this a "liveness trigger". We set this up to make sure people using Circles have a social life and spend their CRC tokens in meaningful ways.
If, after 90 days, you haven’t logged in, we can’t reactivate your basic income. If, after 90 days of inactivity, you’d like to receive a basic income again, you’ll need to create a new Circles wallet (a new account) and transfer the CRC tokens from your old account to the new one. Don’t forget to update your trusted Circles friends about this, so you can keep being connected to your community.