Please write down your Magic Words word by word with a space and no caps, no numbers.
Magic Words are a set of words that contain all the information about your Wallet, including your Circles tokens. It's like a secret code for accessing your account. You can also think of them as a password with many words.
It’s important to keep your Magic Words secret and safe. If someone has access to your Magic Words, they can access your private account.
Save them in a private place that only you have access to. If you lose your Magic Words, not even the Circles team can recover it.
Probably the issue here is that you haven’t used your Wallet for some time. If you don't visit the Circles garden interface for more than 90 days, a command will deactivate the CRC tokens’ issuing mechanism. We call this a "liveness trigger". We set this up to make sure people using Circles have a social life and spend their CRC tokens in meaningful ways.
If, after 90 days, you haven’t logged in, we can’t reactivate your basic income. If, after 90 days of inactivity, you’d like to receive a basic income again, you’ll need to create a new Circles wallet (a new account) and transfer the CRC tokens from your old account to the new one. Don’t forget to update your trusted Circles friends about this, so you can keep being connected to your community.
Technically speaking, your Circles tokens are created automatically by the Circles ‘smart contracts’ whenever you log in to the Circles web application.
Our principle is this: with Circles, we want to express that you, as a human being, are valuable and important. Therefore, no matter what, you should be able to cover your basic living expenses, without official validation from any authority, or state. That’s why Circles is a basic income system, where we, the people, give each other basic income, instead of the state.
The creation of your personal tokens happens through the Gnosis Chain blockchain, which runs on a Proof of Stake (PoS) algorithm. You can read more about Gnosis Chain here.
Every day, when you open the app, it checks the smart contracts for updates. We set up the Circles protocols in a way that users can activate 24 CRC tokens per day, decaying 7% per year. The smart contracts issue CRC tokens every day as a reward for being part of the community, and become more valuable over time as the Circles community becomes stronger.
Circles is using the Gnosis Chain blockchain. Gnosis Chain is functionally almost identical to Ethereum but has substantially lower transaction costs because it’s being operated by only a limited number of validators instead of using high energy and cost consuming “proof of work”.
You can learn more about Gnosis Chain here.
There are two things you can do to keep your Circles account secure.
Saving your Magic Words: We recommend saving it in a place where only you have access to it. Our tips on this:
Important: if you lose your Magic Words, there is no way anyone can help you retrieve your account.
For security reasons, your Magic Words are normally kept hidden. You can reveal it by clicking on “Export your Magic Words” on your profile page.
Linking your Circles account with other devices: We also recommend adding a second device as soon as possible, for example, both your phone and your computer. Adding a device makes it easy to reconnect to your account if one device fails for any reason.
If you have lost one of your devices, or reset your browser, you will still be able to recover your account with your Magic Words. You can go to the Circles app and click “Connect to existing account” then “Restore from Magic Words.”
If you have a second device that is currently connected to your Circles account, you can still access your account from there.
If you don’t have your Magic Words saved, and you don’t have access to another device where you are logged into Circles, we can’t recover your account. You are welcome to create a new account but make sure to tell your trusted Circles peers to “untrust” your previous account. Note that if your Safe and Circles tokens haven't been issued (produced), your account was never fully created and there is nothing to restore.
The only data we store is your email address and username - and we will never share these with anyone. Your Wallet’s private key lives offline on your device browser and is not shared with us.
The data collected by blockchains are publicly accessible and includes the trust network and your transaction history, but it’s not linked publicly to your email address. Read more on our privacy policy.
No. The transactions are embedded very deep in the blockchain. This is probably the most secure way in the world today for storing information: where are which tokens and to whom they belong.
The only risk is losing your secret 24 Magic Words. If you lose this phrase or accidentally share it, you may lose access to your Circles. So make sure to keep it safe! Here are our suggestions on that.
Although you can’t currently delete your account, if you don’t use your account for 90 days, you won’t be able to issue any more Circles tokens.
This is the ”liveness trigger”.
If you haven’t logged in for 90 days, we can’t reactivate your basic income issuance. You will, however, be able to trade your old tokens. If, after 90 days of inactivity, you’d like to receive a basic income again, you will need to start a new Circles Wallet (create a new account).
